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SMART Support for Meggitt’s products and systems

Enabling operational excellence for our customers worldwide.

Our Services & Support team is dedicated to keeping Meggitt’s global customers airborne and operational.

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Aftermarket Support

International +1 305 477 4711
US toll-free +1 877 666 0712

Home/Privacy/Visitors to our offices and sitesVisitors to our offices and sites

Visitors to our offices and sites

Collection of personal data

We have security measures in place at our offices and sites, including CCTV and building access controls.

There are signs at our offices and sites showing that CCTV is in operation.  The images captured are securely stored and only accessed on a need to know basis (e.g. to look into an incident).  CCTV recordings are typically automatically overwritten after a short period of time unless an issue is identified that requires investigation (such as a theft).

We require visitors to our offices and sites to sign in at reception and provide details such as name, business information details, vehicle registration. We keep a record of visitors for a short period of time.  Our visitor records are securely stored and only accessible on a need to know basis (e.g. to investigate an incident).

Depending on the level or security at our sites, the nature of your visit and the duration, you may also be required to provide formal ID and information required for background checks to enable our trade compliance teams to check security clearance requirements. Information held for the purposes of trade compliance checks will be held securely and for the length of time necessary in accordance with the required regulations and guidelines.

Use of personal data

We collect personal data about site visitors for the legitimate interests of performing our obligations and exercising any rights, duties and discretions as a company to ensure adequate site security measures are in place. We may process your personal data to carry out background checks. This is necessary to help is satisfy our legal obligations due to the nature of the work that we carry out, the industry that we work in and the types or contracts that we have in place with certain clients that require specific security clearance on some sites.

Data retention

We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).

Personal data may be held for longer periods where extended retention periods are required by law or regulation and in order to establish, exercise or defend our legal rights.

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