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To Fly To Power To Live

SMART Support for Meggitt’s products and systems

Enabling operational excellence for our customers worldwide.

Our Services & Support team is dedicated to keeping Meggitt’s global customers airborne and operational.

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  • Repairs
  • Exchange pool
  • Upgrades
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Home/Privacy/Corporate clients (and individuals associated with our corporate clients)Corporate clients (and individuals associated with our corporate clients)

Corporate clients (and individuals associated with our corporate clients)

Collection of personal data

Our policy is to collect only the personal data necessary for agreed purposes and we ask our clients to only share personal data where it is strictly needed for those purposes.  The data we collect and process from our clients will include name, employer name, contact title, phone, email and other business contact details.

Where we need to process personal data to provide goods and services, we ask our clients to provide the necessary information to the data subjects regarding its use.

Use of personal data

We use personal data about our corporate clients where the processing is necessary for the performance of a contract related to the provision of goods or services, or in order to take steps at your request prior to entering into a contract. Data may also be processed for the legitimate interests of: administering, managing and developing our businesses and services; security, quality and risk management activities; or providing clients with information about us and our range of services. Data may also be processed where necessary to help us meet our legal obligations. More detail about the way personal data about our corporate clients is processed is outlined below:

Providing goods and services

We provide a diverse range of goods and services that require us to process personal data.

Administering, managing and developing our businesses and services

We process personal data in order to run our business, including:

  • managing our relationship with clients;
  • developing our businesses and services;
  • maintaining and using IT systems;
  • hosting or facilitating the hosting of client events; and
  • administering and managing our website and systems and applications.

Security, quality and risk management activities

We have security measures in place to protect our and our clients’ information (including personal data), which involve detecting, investigating and resolving security threats.  Personal data may be processed as part of the security monitoring that we undertake; for example, automated scans to identify harmful emails.  We monitor the services provided to clients for quality purposes, which may involve processing personal data stored on the relevant client file.  We collect and hold personal data as part of our client engagement and acceptance procedures.  As part of those procedures we carry out searches using publicly available sources (such as internet searches and sanctions lists) to identify politically exposed persons and heightened risk individuals and organisations and check that there are no issues that would prevent us from working with a particular client (such as sanctions, criminal convictions (including in respect of company directors), conduct or other reputational issues).

Providing our clients with information about us and our range of services

Unless we are asked not to, we use client business contact details to provide information that we think will be of interest about us and our products.  For example, other products or services that may be relevant and invites to events.

Complying with any requirement of law, regulation or a professional body of which we are a member

We are subject to legal, regulatory and professional obligations.  We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.

Where agreed with our clients, we may use information that we receive in the course of providing goods and services for other lawful purposes, including analysis to better understand a particular issue, industry or sector, provide insights back to our clients, to improve our business, service delivery and offerings and to develop new Meggitt technologies and offerings.

Data retention

We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).

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